What to include
Tell us your device, operating system, ZiZBJJ version, and what you were trying to do. An error message or a screenshot of the problem can help. Please remove private training notes, payment details, and other personal information before sending anything.
Purchases and access
If your purchase is missing, mention the device and the Apple Account used for the App Store purchase. You do not need to send us your password or payment card. For a refund request, use Apple's purchase support.
Backups and data
If you make a backup, keep the file and any password in a safe place. If you are moving to another device or have trouble opening a collection, tell us what happened before changing or deleting files.
Privacy requests
Email cs@zizai.tech and put “Privacy request” in the subject. Read the privacy policy for details about the current published policy.